The Rockstars Mortgage Team

About This Team

The Rockstars Mortgage Team has a dedicated member for each step of the loan process to ensure an excellent experience for their clients. 

Louis Rios leads the team with an incredible 26+ years in the mortgage industry. This significant experience along with the team's attention to detail and efficiency allows them to issue pre-qualifications, work up cost estimates, and secure the best mortgage product for their clients. Louis is a proud Navy Veteran, a father of 4, and a grandfather to a beautiful grandson (with the second one on the way!). He enjoys spending time in his second home in Puerto Rico with his beautiful wife, Lori who he’s been married to for 30 years. 

Jackie is the warm voice that answers initial client calls and questions. She coordinates with the team to help clients get pre-approved and home shopping. She graduated from the University of North Texas in 2018 with a Bachelor of Business Administration degree in Marketing and enjoys having found a fulfilling  career where she can help buyers achieve the dream of homeownership! Jackie spends her free time doing anything outdoors, getting creative with photography, and enjoying time with her energetic son, husband, and pets. 

Jill will ensure that we have all the important documents once a client is under contract or ready to move forward with their refinance. She will also walk them through all the ins and outs of processing, underwriting, and closing. Louis and Jill met at a networking group where she never failed to bring an intriguing topic to share. Impressed by Jill's hard work ethic, Louis brought Jill on board the Rockstars Mortgage team as soon as he learned she was leaving her management role at a pest control company. Jill is a mother to three and enjoys traveling the world with her husband every chance they get. 

The Rockstars Mortgage Team is well known for their great communication and availability. They work hard to ensure each client's experience is as simple and excellent as possible. Se habla Español. 




12720 Hillcrest Road, Suite 201
Dallas, TX, 75230

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Meet the Team

Louis Rios

Mortgage Branch Manager

NMLS #373055

(972) 740-6976


Jackie Garcia

Mortgage Consultant

NMLS #1868817

(972) 890-0048


Jill Fleming

Lending Assistant

NMLS #1694974

(903) 590-7387

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Mortgage Process

A step-by-step guide for the process of obtaining a mortgage.


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The calculations provided by this calculator are based entirely on the information you enter, including any loan amount and/or interest rate. These calculations do not reflect the terms available for any City Bank Mortgage loan. The information cannot be used by City Bank Mortgage to determine a customer’s eligibility for a specific product or service. All calculators are provided by a third-party and are not associated or controlled by City Bank Mortgage. City Bank Mortgage is not responsible for the content, results, or accuracy of the information. Calculations are for informational purposes only and not intended as an advertisement.

Loan approval is subject to credit and property approval and program guidelines. Other restrictions apply. Not all loan programs are available in all states for all loan amounts. Interest rates and program terms are subject to change without notice. If your down payment is less than 20 percent of the home’s purchase price, mortgage insurance may apply. If subject property is located in a special flood hazard area, flood insurance may apply. Homeowners insurance and property taxes may be reserved in an escrow account and allocated each year. Taxes, insurance, and any other potential fees are not determined until an application is submitted and a property is identified. The monthly escrow items are 1/12 of the actual amount and do not include a cushion. Other fees may apply.